Expert Travel Research & Planning

Information We Collect

We collect information you provide directly to us, such as when you request travel planning services, contact us, or subscribe to our updates. This includes your name, email address, phone number, travel preferences, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel planning services, communicate with you about your travel plans, send you service-related notices, and provide customer support.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business and serving you, as long as they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights.

Contact Information

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-9263.

Service Agreement

By using TravelDiligence services, you agree to these terms. Our travel planning services are provided for personal, non-commercial use. We provide recommendations and planning assistance, but you are responsible for all travel decisions and bookings.

Service Fees

Our planning fees are clearly communicated before service begins. Payment is required before delivery of final travel plans. Fees are non-refundable once planning work has commenced, except as specified in our satisfaction guarantee.

Limitations of Liability

TravelDiligence provides planning and advisory services only. We are not responsible for changes in travel conditions, vendor policies, or circumstances beyond our control. Travel insurance is recommended for all trips.

Intellectual Property

All content, recommendations, and materials provided by TravelDiligence are for your personal use only and may not be reproduced or distributed without written permission.

Modification of Terms

We may update these terms periodically. Continued use of our services constitutes acceptance of any changes.

Contact

Questions about these terms? Contact us at [email protected] or +1 (212) 847-9263.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience and analyze how our website is used.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control and manage cookies through your browser settings. However, removing or blocking cookies may impact your user experience and some functionality may not work as intended.

Third-Party Cookies

Some cookies on our site are placed by third-party services. We do not control these cookies and recommend reviewing the privacy policies of these services.

Updates to This Policy

We may update this Cookie Policy from time to time. We encourage you to review it periodically.

Digital Millennium Copyright Act Policy

TravelDiligence respects the intellectual property rights of others and expects our users to do the same. We respond to clear notices of alleged copyright infringement that comply with the DMCA.

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

DMCA notices should be sent to:

TravelDiligence DMCA Agent
1247 Broadway
New York, NY 10001
Email: [email protected]
Phone: +1 (212) 847-9263

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with our designated agent including the required elements under DMCA law.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Union, you have specific rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to our processing of your data

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent
• Contract: When necessary for our service agreement
• Legal Obligation: When required by law
• Legitimate Interest: For business operations that don't override your rights

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Exercising Your Rights

To exercise your GDPR rights, contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (212) 847-9263
Address: 1247 Broadway, New York, NY 10001